Refund policy
Herbalife Return and Refund Policy
At Herbalife, customer satisfaction is our priority. If you are not satisfied with your purchase, we offer the following return policy.
Return Conditions
- Products must be unused, in original condition, and with unopened packaging.
- You must contact us within 14 days of receiving the product to initiate a return.
- Refunds will be issued to the original payment method.
Return Process
-
Request a Return: To request a return, email us at
, including your order number, product name, and reason for return.peakwayllc@gmail.com
- Return Authorization: After we approve your return request, we will send you the return address and further instructions.
- Return Shipping: The customer is responsible for the return shipping costs. Please send the product to the address provided.
- Refund Processing: Once we receive and inspect the returned item, your refund will be processed.
Non-Returnable Items
- Personal care items (e.g., intimate wear, personal hygiene products, etc.).
- Products that have been opened or damaged.